Key Holder

What You’ll Do

As a Key Carrier, you’ll be a trusted member of the leadership team — helping drive store success while delivering exceptional customer experiences every day.

Create an Exceptional Customer Experience

• Deliver personalized styling and customer service that makes every guest feel valued
• Build lasting customer relationships through outreach and clienteling programs
• Support sales goals, KPIs, and daily store performance
• Provide support with phone orders and customer inquiries
• Lead by example on the sales floor with energy, professionalism, and positivity

Support & Lead the Team

• Help create a fun, collaborative, and high-performing work environment
• Serve as Manager on Duty when assigned
• Support Sales Associates through coaching, communication, and teamwork
• Assist with daily operations and ensure company standards are upheld

Keep Operations Running Smoothly

• Assist with merchandising and maintaining visually appealing displays
• Support inventory, shipment processing, and store organization
• Handle cash management and bank deposits with accuracy and integrity
• Help maintain a clean, organized, and welcoming store environment

What We’re Looking For

• Previous retail experience as a Key Holder, Supervisor, Retail Associate, or similar role preferred
• Strong communication and people skills
• Passion for fashion, styling, and customer engagement
• Leadership mindset with the ability to motivate and support a team
• Organized, dependable, and able to multitask in a fast-paced environment
• Comfortable using Microsoft Office and POS systems
• Flexible availability, including nights, weekends, and holidays

Preferred Qualifications

• High school diploma or GED preferred
• 1+ year of retail experience preferred

Why You’ll Love Working Here

• Opportunity to grow into retail leadership
• Fashion-focused, customer-centered environment
• Supportive and collaborative team culture
• Dynamic workdays where no two shifts are the same
• Employee break area and supportive store environment

Physical Requirements

• Ability to stand and walk for extended periods
• Ability to lift and carry up to 50 lbs occasionally
• Comfortable climbing ladders and step stools as needed

If you’re ready to combine your love of fashion, customer connection, and leadership into an exciting retail opportunity, apply today and become part of the cabi Outlet team!

Joining Cabi means more than stepping into a role, it’s stepping into a mission. We’re passionate about lifting women up, supporting growth, and celebrating individuality in everything we do. As you explore this opportunity, imagine the impact you could make as part of a company that values innovation, authenticity, and connection at every level. If you’re ready to bring your talents to a team that’s as driven as it is supportive, we’d love to see what you can do with us.